For each journal line representing a payment on the Payment Reconciliation Journal page, you can open the Payment Application page to see all candidate open entries for the payment and view detailed information for each entry about the data matching that a payment application is based on. Here, you can manually apply payments or reapply payments that were applied automatically to a wrong entry. For more information about automatic application, see Reconcile Payments Using Automatic Application.
Important
When the bank account that you are reconciling payments for is set up for the local currency, then the Payment Application page will show all open entries in the local currency, including open entries for documents that were originally invoiced in foreign currencies. Payments applied to entries with converted currencies may therefore be posted with different amounts than on the original document because of the potentially different exchange rates used by the bank and Business Central respectively.
Therefore, we recommend that you look for foreign currency codes in the Currency Code field on the Payment Application page to check if applications are based on converted currencies. To review the original document amount in the foreign currency and to see the exchange rate used, choose the Applies-to Entry No. field, and then, on the shortcut menu, choose the drilldown button to open the Customer Ledger Entries or Vendor Ledger Entries page.
Any gains-and-loss adjustment required due to currency conversions is not handled automatically by Business Central.
Note
You cannot apply entries with a different sign than the sign on the payment. For example, to close both a negative-sign credit memo and its related positive-sign invoice, you must first apply the credit memo to the invoice, and then apply the payment to the invoice with the reduced remaining amount.
Warning
If you use payment discounts, and if the payment date is before the payment due date, then the Remaining Amt. Incl. Discount field on the Payment Application page will be used for matching. Otherwise, the value in the Remaining Amount field will be used. If the payment was made with a discounted amount after the payment due date, or the full amount was paid but a discount was granted, then the amount will not be matched.
Note
You can only apply a payment to one account. If you want to split the application on multiple open entries, for example to apply a lump-sum payment, then the open entries must be for the same account. For more information, see steps 7 and 8 in the procedure in this topic.
The Payment Application page closes, and on the Payment Reconciliation Journal page, the value in the Match Confidence field is changed to Accepted to indicate to you that you have reviewed or manually applied the payment.